# Contact OPEN Manager How to reach the people who build and run OPEN Manager ([openmanagerapp.com](https://openmanagerapp.com)), the studio-management side of the OPEN platform. This is the markdown rendering of , served when you send `Accept: text/markdown`. The same page is served at [/support](https://openmanagerapp.com/support). ## Email — one address for sales, billing, technical support and data requests. It reaches the team directly; there is no ticket queue to escalate through and no phone tree. Replies come from a person. Support is founder-led on every plan, including the free one, in English and Spanish. ## Web form opens the contact form directly. It accepts up to five attachments (screenshots, PDFs) so a studio can show the problem rather than describe it. ## Postal address Middlepoint Solutions SL Carrer d'Aragó 366, Oficina 24 08009 Barcelona Spain ## What to include For anything account-specific, name the studio and the email the account uses. For a booking or payment problem, add the class date and the client's name — the studio's own dashboard is the source of truth and the team needs to look at the same row you are. ## Other routes - **Existing studios** — the in-app Support panel in the dashboard attaches your studio and plan automatically, so it is the fastest route. - **Developers** — API questions are answered fastest with the endpoint, the request and the response you got. Start from the [developer manual](https://openmanagerapp.com/developers). - **Feature requests** — studios can post and vote at `openmanagerapp.com/admin/feature-requests` from inside the dashboard. - **Legal** — [Terms](https://openmanagerapp.com/terms) · [Privacy policy](https://openmanagerapp.com/privacy-policy) ## Data and deletion requests Account deletion and data requests go to from the address on the account. Studio account deletion is also available in the dashboard under Business Profile. Note that deleting an OPEN account does **not** by itself cancel a paid Stripe subscription — cancel the subscription first, or ask us to.